Best Rate Guarantee If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we’ll match it. Just contact us within 24 hours of making your booking with details of the website. We’ll match it if; - You have an existing reservation with our own website - You are still within the cancellation period of your booking - The lower price is still available when we check and bookable online - The lower price is for the same room that you’ve booked with our website - Same check-in and check-out dates - Same room type - Same booking conditions (breakfast included, non-refundable etc.) Sorry, no Best Rate Guarantee will apply if... You book our hotel room through 3rd party loyalty programmes, group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package. These do not apply to the best rate guarantee.